Taxi App – Rapid Cabs

Rapid Cabs Taxi App

Over 10,000 downloads and counting — the Rapid Cabs app makes booking your taxi in Waterford simple:

Step 1 - Download Our Taxi App

Get the Rapid Cabs app from Google Play or the App Store. Search “Rapid Cabs” or use the link below to install it for free.

Step 2 - Book Your Ride

Open the app, tap Book Now, and enter your pickup location, destination, and contact details. Save favorite locations for faster bookings next time.

Step 3 - Track Your Taxi

See your taxi in real-time on the map. No more waiting in the rain or guessing when it will arrive.

Step 4 - Rate Your Journey

After your ride, rate your driver and car up to five stars. Add comments to help us maintain top-quality service.

Trusted by thousands of Locals

      EXCELLENT  
   Based on 2106 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Sean McLoughlin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Friendly driver arrived on time!!
  
 
      Posted on Google  
   
   Barbara Strzalkowska 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service! I ordered a taxi and it arrived right on time. The driver was lovely, friendly, and we had a really nice conversation on the way to work. Highly recommend!
  
 
      Posted on Google  
   
   Nicola Briggs 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great experience - a lovely driver, prompt service and a very clean car- would highly recommend
  
 
      Posted on Google  
   
   david o' rourke 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service
  
 
      Posted on Google  
   
   Stephen Foskin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dear Sir I am deaf. I used Rapid Cabs app first time yesterday. Taxi was quick service! I was a bit worried it might be a bit late! I find it is better than Rapid Cabs TaxiBot. I found hard to understand because they asked me many questions. I hope Rapid Cabs app to continue.   Regards Stephen Foskin
  
 
      Posted on Google  
   
   Clara Omusi 
 
 
 
 Trustindex verifies that the original source of the review is Google. My driver Thomas was a nice guy. He listened to me with compassion when I was telling him how bad my no fault claim was being handled by my car insurance company; even though he didn't have to.

Years of Experience

700

Rides Completed

Registered Users

App Downloads

Pre-Authorisation

A pre-authorisation hold is a standard banking practice which places a temporary hold on funds when you add a payment method or request a trip with us. This allows the bank to confirm the payment method is valid and you have sufficient funds. This has become common practice for all companies who accept digital payment.

Your bank need to check that we can take payment from the credit/debit card attached to your Rapid Cabs account, so your bank has placed a temporary charge for the estimated fare on your card*. No funds are debited/removed from your account.

What does this mean?

A temporary charge/hold (“pre-authorisation”) means we have reserved the estimated fare amount to confirm your account can cover payment for the fare*.

Why we do this?

Your bank will release the temporary charge once the trip is completed, or the taxi request is cancelled.

The actual charge for the fare will be applied to your account after you complete your taxi journey.

Please email us at info@rapidcabs.com if you have further questions on any of the above and our customer care team can assist you.

What is a pre-authorisation hold?

Has it actually been taken from my account?

Rapid Cabs is not charging your credit card. A pre-authorisation is a security guarantee for payment only and isn’t actually debited from your account.

How long does the pre-authorisation hold last for?

The pre-authorisation hold varies depending on your individual bank but will usually take 3-5 working days to clear from your account. If you want to query when the hold will be removed we advise that you check with your bank.

How much is a pre-authorisation hold?

Before a hail request is executed, Rapid Cabs will pre-authorise the estimated fare amount on the customer’s credit card based on the passenger’s destination.

Does the pre-authorisation hold apply to both debit and credit card?

The pre-authorisation hold does apply to both debit and credit card.

Rapid Cabs Fares

The simply steps to start using our taxi booking app

Standard Rate

Standard Rate Applies between 08:00h and 20:00h Monday to Saturday, except public holidays.

Initial Charge (fixed up to 500m or 85 seconds): €4.40 Tariff A (distance for next 15km or 43 minutes): €1.32 per km or €0.47 per minute Tariff B (over 15km or 43 minutes): €1.72 per km or €0.61 per minute

Premium Rate

Premium Rate Applies between 20:00h and 08:00h Monday to Saturday, and all day on Sundays and most public holidays. Special Rate exceptions apply for 00:00 to 04:00 Saturday and Sunday.

Initial Charge (fixed up to 500m or 85 seconds): €5.40 Tariff A (distance for next 15km or 43 minutes): €1.81 per km or €0.64 per minute Tariff B (above 15km or 43 minutes): €2.20 per km or €0.78 per minute

Special Premium Rate

Special Premium Rate Applies 00:00 to 04:00 Saturday and Sunday. Christmas Eve 20:00h and St Stephen’s Day 08:00h and between New Year’s Eve 20:00h and New Year’s Day 08:00h.

Initial Charge (fixed up to 500m or 85 seconds): €5.40 Thereafter: €2.20 per km or €0.78 per minute

Extra Charges

Additional Charges

Booking fee of €3

Extra passengers €1 – taxi drivers may charge a fee for each additional adult passenger. In relation to additional child passengers, Extra children Under 12; 1 Free, 2 or 3 €1, 4 or 5 €2, 6 or 7 €3

When does a journey start?

When Does A Journey Start? If the taxi is engaged by taking a passenger from a taxi rank or in response to being hailed on the street, the hire starts when you agree to take the passenger, and you are entitled to start the meter when you agree to take the passenger – for example, before you help the passenger with luggage.

If the taxi is engaged In response to a pre-booked request, the hire starts when you present yourself to the customer at the agreed time, and you are entitled to start the meter if you are at the agreed place at the agreed time (not earlier). Any delay caused by the passenger at the beginning of the journey is calculated on the meter as a time-based charge. Similarly any delay in the course of the journey – for example, to pick up additional passengers – is also calculated on the meter.