Rapid Cabs Taxi App
Get the Rapid Cabs app from Google Play or the App Store. Search “Rapid Cabs” or use the link below to install it for free.
See your taxi in real-time on the map. No more waiting in the rain or guessing when it will arrive.
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Pre-Authorisation
A pre-authorisation hold is a standard banking practice which places a temporary hold on funds when you add a payment method or request a trip with us. This allows the bank to confirm the payment method is valid and you have sufficient funds. This has become common practice for all companies who accept digital payment.
Your bank need to check that we can take payment from the credit/debit card attached to your Rapid Cabs account, so your bank has placed a temporary charge for the estimated fare on your card*. No funds are debited/removed from your account.
What does this mean?
A temporary charge/hold (“pre-authorisation”) means we have reserved the estimated fare amount to confirm your account can cover payment for the fare*.
Why we do this?
Your bank will release the temporary charge once the trip is completed, or the taxi request is cancelled.
The actual charge for the fare will be applied to your account after you complete your taxi journey.
Please email us at info@rapidcabs.com if you have further questions on any of the above and our customer care team can assist you.
Has it actually been taken from my account?
Rapid Cabs is not charging your credit card. A pre-authorisation is a security guarantee for payment only and isn’t actually debited from your account.
The pre-authorisation hold varies depending on your individual bank but will usually take 3-5 working days to clear from your account. If you want to query when the hold will be removed we advise that you check with your bank.
Before a hail request is executed, Rapid Cabs will pre-authorise the estimated fare amount on the customer’s credit card based on the passenger’s destination.
The pre-authorisation hold does apply to both debit and credit card.
Rapid Cabs Fares
Initial Charge (fixed up to 500m or 85 seconds): €4.40 Tariff A (distance for next 15km or 43 minutes): €1.32 per km or €0.47 per minute Tariff B (over 15km or 43 minutes): €1.72 per km or €0.61 per minute
Premium Rate Applies between 20:00h and 08:00h Monday to Saturday, and all day on Sundays and most public holidays. Special Rate exceptions apply for 00:00 to 04:00 Saturday and Sunday.
Initial Charge (fixed up to 500m or 85 seconds): €5.40 Tariff A (distance for next 15km or 43 minutes): €1.81 per km or €0.64 per minute Tariff B (above 15km or 43 minutes): €2.20 per km or €0.78 per minute
Special Premium Rate Applies 00:00 to 04:00 Saturday and Sunday. Christmas Eve 20:00h and St Stephen’s Day 08:00h and between New Year’s Eve 20:00h and New Year’s Day 08:00h.
Initial Charge (fixed up to 500m or 85 seconds): €5.40 Thereafter: €2.20 per km or €0.78 per minute
Additional Charges
Booking fee of €3
Extra passengers €1 – taxi drivers may charge a fee for each additional adult passenger. In relation to additional child passengers, Extra children Under 12; 1 Free, 2 or 3 €1, 4 or 5 €2, 6 or 7 €3
When Does A Journey Start? If the taxi is engaged by taking a passenger from a taxi rank or in response to being hailed on the street, the hire starts when you agree to take the passenger, and you are entitled to start the meter when you agree to take the passenger – for example, before you help the passenger with luggage.
If the taxi is engaged In response to a pre-booked request, the hire starts when you present yourself to the customer at the agreed time, and you are entitled to start the meter if you are at the agreed place at the agreed time (not earlier). Any delay caused by the passenger at the beginning of the journey is calculated on the meter as a time-based charge. Similarly any delay in the course of the journey – for example, to pick up additional passengers – is also calculated on the meter.
Register now for E-Booking
- Option to Pay by Credit or Debit Card
- View & Rate your previous bookings
- Set up templates of regular taxi jobs
- Add your favourite addresses to book quicker
- Rapid Cabs account customers can pay on account
