We carry out pre-authorisation to verify that your payment method is valid and has sufficient funds before your journey begins. This temporary hold helps ensure a smooth, secure transaction and guarantees that payment can be processed once your trip is completed.
Frequently Asked Questions
Are your taxis available 24/7?
Yes, we operate 365 days a year, day and night, across Waterford.
Do you offer fixed fares for airport transfers?
Yes, fixed-price options are available for Dublin, Cork, and Shannon airports.
What is pre-authorisation?
When you book with a card on our app, your bank places a temporary hold for the estimated fare to confirm funds are available. It’s not an actual charge. The final fare is only taken after your trip.
How long does pre-authorisation last?
Usually 3–5 working days, depending on your bank.
How much is a pre-authorisation hold?
Before a hail request is executed, Rapid Cabs will pre-authorise the estimated fare amount on the customer’s credit card based on the passenger’s destination.
Does the pre-authorisation hold apply to both debit and credit card?
The pre-authorisation hold does apply to both debit and credit card.
Why do we do pre-authorisation?
Do you have wheelchair-accessible taxis?
Yes. Please request one when booking so we can send the right vehicle.
Can I pay by card?
Yes, you can pay by cash, card, or securely in-app.
Do you take group bookings?
Absolutely. Minibuses and coaches are available for groups, tours, and events.
Do you offer business accounts?
Yes, with tailored invoicing and priority booking. Contact us to apply.
