About Rapid Cabs
Proudly Serving Waterford Since 2000
From just five taxis to now the South East’s largest fleet, Rapid Cabs has been proudly serving Waterford for over 25 years. What started as a small family business has grown into the city’s most trusted taxi service built on reliability, safety, and a real connection with our community.
We’re more than just taxis. Our fleet includes standard cabs, hackneys, wheelchair-accessible vehicles, minibuses, and coaches, giving you the right transport for every journey whether it’s a daily commute, an airport transfer, or a group trip.
At Rapid Cabs, we’re deeply rooted in Waterford life. We’re proud to:
- Support local festivals like Spraoi and Winterval.
- Be trusted by SETU students, local businesses and families across the city.
- Welcome visitors with tours and transport that help them discover the very best of Waterford.
Safe, affordable, and always professional. We’re more than a taxi company, we’re your neighbours on the road.
Call 051 858585 or Download Our App to book your taxi instantly.
Our Achievements & Recognition
At Rapid Cabs, we are proud to be recognized as one of the leading taxi companies in Ireland. Our commitment to reliability, innovation, and exceptional customer service has earned us industry-wide recognition over the years.
We were shortlisted for the prestigious Taxi Summit Awards – Taxi Company of the Year – Ireland & NI in 2021, 2022, 2024 and 2025, and we were honoured to win the award in 2023, a testament to the dedication and hard work of our entire team.
Our journey is marked by milestones like celebrating 25 years of service in Waterford and being part of memorable moments at industry events such as the Taxi Summit Awards Night.
These achievements reflect not only our continuous growth but also the trust and loyalty of the communities we serve. We remain committed to setting new standards in the taxi industry and delivering exceptional journeys every day.
We Love Waterford
A big thank you to our two talented photographers who kindly let us put their images up on this page, these wonderful photographers are Shane Flynn. Also if you are a photographer or have some great images of Waterford and would like them displayed on our website, please contact Eric and he’ll sort it out.
Customer Service
Rapid Response
This system was introduced to assist people is booking a taxi faster as there is no call wait time for your call to be answered and the process of booking a taxi starts straight away.
Rapid Response is our new automated priority booking service introduced in 2025, done through our intuitive AI-based voicebot. This is the most advanced taxi AI call software available, the voicebot will lead you through the call and take all the relevant information and can book a taxi, give a fare quotes, cancel or amend an existing booking and is extremely intuitive and will look at past bookings.
If you ringing for a specific type of vehicle or looking to book a taxi on account it will pass you through to one of our call centre staff who are always on hand to assist you.
Everything in life not for everyone, such as pineapple on a pizza or a luncheon blaa, so our Rapid Response voicebot might not be for you, don’t worry our agents are still on hand to answer your calls.
Simply when our voicebot answers your call just ask to speak to an operator and it will put you through to one of our operators. Alternatively you can fill out this simple form below or email us at heretohelp@rapidcabs.com with you name and telephone number and we will take it off of our Rapid Response system.
