At Rapid Cabs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and taxi services across Waterford and surrounding areas. By accessing our services, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and payment details provided when booking a ride, creating an account, or contacting us.
- Location Data: GPS location data to provide accurate pick-up and drop-off services.
- Device and Usage Data: Information about the device and browser you use, your IP address, and how you interact with our website and app.
2. How We Use Your Information
We use your information to:
- Process bookings and provide our taxi services.
- Improve and personalise your experience with our app and website.
- Communicate with you about bookings, promotions, or updates.
- Ensure safety, security, and fraud prevention.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Drivers and service partners to complete your bookings.
- Payment processors to handle secure payments.
- Legal authorities if required by law.
All partners we work with are required to follow strict data protection standards.
4. Data Security
We use advanced security measures to protect your personal data against unauthorised access, loss, or misuse. However, no online transmission is completely secure, so we encourage you to use our services responsibly.
5. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. You may request deletion of your account and data at any time by contacting us.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us using the details below.
7. Cookies
Our website may use cookies to improve user experience, remember preferences, and analyse site traffic. You can manage cookie preferences in your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Rapid Cabs Waterford
📍 Olympia Court, Parnell Street, Waterford, Ireland
📞 051 858585
📧 info@rapidcabs.com
