Waterford City’s Rapid Cabs invests €200,000 this year on making its taxi service the most hi-tech outside Dublin.
Safety and security has always been paramount to Rapid Cabs, but now its new Rapid Cabs ‘Hotel Booker’ is the most modern, safest and smartest way to book a taxi in a hotel in Waterford.
Visitors to Waterford simply click to book a taxi, enter their name and telephone number and watch the taxi being dispatched and arriving at the hotel. The Rapid Cabs hotel taxi booker has six different languages to choose from including Spanish, French, Portuguese and Russian.
For locals the service is just as impressive, the new Rapid Cabs App is the most secure way to book a taxi with just two clicks. The app will show an image of the driver, along with the name of the driver, registration of the taxi, the make and model of car and even the colour of the car.
The App gives customers an estimated time of arrival and cost of the fare, as well as the capacity to track the taxi and pay securely via debit or credit card. Booking notifications and emailed receipts are also standard, if required.
Rapid Cabs CEO Eric O’Brien, explains the importance of these advances, “Rapid Cabs are dominant in the taxi market in Waterford already, but in our business a reputation for safety and security is so important. We cannot take anything for granted, we need to push ourselves to invest and increase the level of service to our customers in order to stay at the top of our game. These investments and advancements are also required and expected in the corporate world, an area which we hope to grow in the next year or two.”
Rapid Cabs is a family run business located in Waterford City. Established in 2000 with only five taxis, it now has the largest range of taxis in the south east of Ireland, including taxis, hackneys, people carriers, wheelchair taxis and a large range of coaches.
All drivers are fully vetted by Garda and fully insured and licensed. Open and accessible 24 hours a day 365 days a year, Rapid Cabs has a fully computerised booking dispatch system from its local taxi call centre and has installed in-car computers in all of its taxis to ensure as such efficiency as possible.
The new App is available free on Apple and Android.